Shipping & Delivery

Delivery lead times and fees depend on your delivery address. Any seasonal or timely updates will be available on our Order Delivery and Lead Time page.

Orders placed before 12pm EST will likely benefit from an express delivery of 1-2 working days. You may see the estimated delivery time in the checkout page while processing your order online.

Personalisation services (engraving, embossing, or bracelet adjustments) will require an additional lead-time of up to two working days, and that limited stock on a creation might require an additional lead-time of up to seven working days.

Please note that the above days and times are estimates and are subject to adjustments due to unforseen circumstances.

Personalisation services (engraving, embossing, or bracelet adjustments) will require an additional lead-time of 1-2 working days. Also, limited stock on a creation might require an additional lead-time of 5-7 working days.
Products that require a CITES certificate might require an additional lead time of up to 10 working days. CITES certificates are needed to import protected products by CITES (the Convention on International Trade in Endangered Species of Wild Fauna and Flora).
You will see a notification in your Shopping Bag if you have added one of these products to your order.

Please note that due to transport restrictions, we are unable to ship pressurised or flammable items by air. As a result, orders containing fragrance will be delivered via our standard shipping option only.
You can check the estimated delivery time on the checkout page while processing your order online. Please note that this is an estimate and not a guarantee.

If you have a Cartier account you can track your order online.
Cartier offers secure complimentary shipping worldwide.

Please see the list of concerned countries below:

  • Europe: Albania, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Israel, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Russia, Slovakia, Slovenia, Spain, Switzerland, Sweden, United Kingdom.
  • South America: Aruba, Bahamas, Bolivia, Brazil, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, Guatemala, Honduras, Jamaica, Mexico, Nicaragua, Panama, Paraguay, Peru, Puerto Rico, Uruguay, Venezuela
  • Asia: Thailand, Malaysia, Japan, China, Hong Kong, South Korea
  • Asia/Pacific: Singapore, Australia
  • Middle East: United Arab Emirates, Saudi Arabia
  • North America: United States, Canada
Please note that we do NOT ship to the following countries/territories:
  • Spain: Canary islands, Ceuta, Melilla
  • Danemark: Groenland, Iles Féroé
  • Portugal: Madeira, Azores
  • United Kingdom: Isle of Man, Jersey, Gibraltar, Guernsey, British Virgin islands
  • Finland: Aland
  • Italy: Livigno, Campione d'Italia, Vatican, San Marino
  • Germany: Büsingen am Hochrhein, Heligoland
  • French DOM-TOM (Guadeloupe, Guyane, La Réunion, Martinique ... etc.)
  • Liechtenstein

Cartier does not deliver to P.O. boxes.

If you would like to ship to another country/region, please choose your location.

Orders placed on the Cartier website are beautifully wrapped in the signature Cartier gift wrapping and delivered in the traditional Cartier red box. A Cartier shopping bag is also enclosed within the package.

Please note that gift wrapping is not available for refills, watch straps and perfumes.

If you would prefer to not have your order gift wrapped, you can remove this option in your online shopping bag during the checkout process.

All orders placed on the website are also placed in especially designed discreet protected packaging for delivery.

You may use any residential or workplace address where the carrier can hand over the parcel personally; however, we are unable to ship to military addresses, hotels, certain restricted areas, pick-up points, or PO boxes. In the interest of security and FedEx policy, an adult over the age of 21 must be present at the delivery address to accept the package.

In addition, delivery restrictions may apply for orders that include fragrances. Please contact us if you have questions regarding your delivery address.

We are unable to ship a single order to multiple addresses. If you are ordering to more than one address, we suggest placing a separate order for each address.

In the interest of security and FedEx policy, an adult over the age of 21 must be present at each delivery address to accept the package.

Any seasonal or timely updates will be available on our Order Delivery and Lead Time page.

Personalization services (engraving, embossing, or bracelet adjustments) will require an additional lead time of 1-2 working days. Also, limited availability for a creation might require an additional lead time of 5-7 working days.

Products that require a CITES certificate might require an additional lead time of up to 10 working days. CITES certificates are needed to import protected products by CITES (the Convention on International Trade in Endangered Species of Wild Fauna and Flora). You will see a notification in your Shopping Bag if you have added one of these products to your order.

Please note that due to transport restrictions, we are unable to ship pressurized or flammable items by air. As a result, orders containing fragrance will be delivered via our standard shipping option only.

You can check the estimated delivery time in the checkout page while processing your order online. Please note that this is an estimate and not a guarantee.

For details on your order status, you may refer to the Check Order page any time.